Privacy Policy

1. Controller

Controller: Jessica Lembke - Hypnosis Mallorca
Address Spain: Carrer del Lleo 36, 07460 Pollenca, Mallorca

Address Germany: Am Osterfeld 35, 28832 Achim, Germany
Email: jessica.lembke@heilpraxis35.de
Phone: +49 160 97594300

N.I.E. - Z4328249-E
Effective date: 19.10.2026

2. Personal data we collect

We may process the following categories of personal data: identity data, such as your name; contact data, such as your email address, telephone number, postal address, and the content of messages you send us; service data, such as information you provide when enquiring about or using our services; technical and usage data, such as IP address, browser type, device information, access times, and information about how you use this website; and consent and cookie data, such as your cookie preferences and consent records. We do not request health or other sensitive information through this website unless you voluntarily provide it.

3. Purposes and legal bases

We use personal data to respond to enquiries, communicate with you, arrange and provide hypnotherapy services, document agreed treatment conditions, secure and improve this website, and meet legal obligations. A business relationship and treatment agreement may arise when you and Jessica Lembke - Hypnosis Mallorca reach an agreement on the treatment and its applicable conditions through a telephone conversation, written communication by email, an in-person discussion with a commitment to treatment, or a written message via WhatsApp. The applicable legal bases are: taking steps at your request before entering into a contract and performing a contract where the data is needed to discuss, arrange, or provide the agreed treatment; consent where you voluntarily provide consent for a specific purpose; legal obligation where processing is required by law; and, where applicable, legitimate interests for necessary website security and administration.

4. Service providers and recipients

We may use carefully selected providers for hosting, email, analytics, security, and other website functions.

We use Wix.com Ltd. for website hosting, technical infrastructure, security, contact forms, blog functionality, and gallery features. Wix may process personal data through service providers and infrastructure located inside or outside the European Economic Area. Any transfers outside the EEA are carried out on the basis of an adequacy decision, Standard Contractual Clauses, or another legally recognised safeguard, where applicable.

For communication via WhatsApp, personal data may be processed by WhatsApp Ireland Limited and related Meta entities.

5. Retention and your rights

We keep personal data only as long as needed for the stated purposes or required by law. Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or receive your data, and to withdraw consent. Contact Jessica.lembke@heilpraxis35.de, Carrer del Lleo 36, 07460 Pollenca, Mallorca. You may also contact Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan, 6, 28001 Madrid, Spain — https://www.aepd.es.